FAQ

Frequently Asked Questions

How long does delivery take?

Orders are dispatched within 1–2 business days and typically delivered across India within 4–7 business days.

What payment methods do you accept?

We accept secure online payments and Cash on Delivery (COD) across India.

What is your return policy?

We offer an easy 7-day return policy on unworn items with tags intact. See our Return & Refund Policy for details.

How do I track my order?

Visit the Order Tracking page and enter your order ID and billing email.

How do I choose the right size?

Please refer to our Size Guide for detailed measurements for every product category.

How can I contact support?

Email support@nexgenwf.in or use our Contact page. Support hours: Mon–Sat, 10am–7pm IST.